Resolving Conflict Through Effective Communication
Mediation brings people together, fostering peace and understanding. At Mediate Mzansi, we believe everyone deserves access to affordable and effective dispute resolution.
How Can We Help You?
Mediation can help you resolve conflicts without the need for lengthy and often expensive legal battles. We are here to help you in a way that is fair, ethical, and unbiased.
There is always a way to resolve conflict.
Mediate Mzansi NPC aims to provide mediation services to the general public irrespective of income, status or social standing.
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Hands On Mediation Training

Why Mediate Mzansi?
South Africa’s Constitution, under Section 34, guarantees the right to have disputes resolved fairly and publicly in court or by an independent tribunal. However, the justice system faces serious challenges like long delays, limited resources, and overcrowded courts, making access to justice difficult, especially for the poor and vulnerable. Civil trial dates are often set as far as four years in advance, and over 180,000 cases are waiting to be heard. The High Court Rules (Rule 41A) and the Magistrates Court Rules (Rule 71 to 79) is an attempt to make mediation a viable option by ordering that there must at least be an attempt to mediate a dispute. This has not been successful as it has mostly become a formality rather than a real solution for resolving conflict.
Mediate Mzansi NPC is working to change that by promoting mediation as a practical, accessible, and affordable alternative to traditional litigation. We are dedicated to educating the public about the benefits of mediation, offering affordable services, and ensuring everyone has equal access to conflict resolution. Our mentorship program also helps grow a new generation of skilled mediators, promoting ethical and effective practices. By empowering people to resolve disputes outside the court system, we aim to reduce the burden on the courts and make justice more accessible to all.

Informal, but structured


Resolves matters faster

Private and confidential


Control over the outcome

More amicable than litigation

Less confrontation
Frequently Asked Questions
What is mediation, and how does it work?
Mediation is a process where a neutral third party, called a mediator, helps disputing parties reach a mutually agreeable solution. The mediator facilitates open dialogue, encourages compromise, and promotes understanding. Unlike litigation, mediation focuses on collaboration rather than adversarial conflict, and all discussions remain confidential.
Do I need a lawyer during mediation?
You don’t need a lawyer to attend mediation, though you’re welcome to have one if you prefer. Mediation is designed to be accessible to everyone, and the mediator ensures that the process is fair, whether or not legal representatives are present. Some parties may feel more comfortable having a lawyer to provide legal advice during or after the sessions, but it is not a requirement.
What types of disputes can be resolved through mediation?
Mediation can address a wide variety of disputes, including family, community, labor, and commercial disagreements. Family law issues, such as divorce and child custody, are commonly handled through mediation, as well as workplace conflicts and neighborhood disagreements. Essentially, any conflict where both parties are willing to seek resolution can be mediated.
How long does the mediation process take?
The length of the process depends on the complexity of the dispute. Simple matters can be resolved in one or two sessions, while more complex issues may take longer. Typically, mediation is much faster than traditional litigation, which can take months or years to conclude.
What happens if one party doesn’t honor the mediation agreement?
If you both agree to make the mediation agreement legally binding, it becomes enforceable like a court order. This means if someone doesn’t follow through, legal action can be taken to ensure the agreement is honored. Even without going through court, a signed agreement remains a legal contract.
How much does mediation cost?
We make use of a fee structure based on income, ensuring every client pays a minimal, affordable cost according to their means. Typically parties share the mediation fees equally. This makes the costs of mediation more affordable than standard legal fees.